Category Archives: Experience

Can Dogs Detect Health Problems in People? | Dog Behavior | Animal Planet

Please read this important article about cancer detection dogs. Laurie had the opportunity to intern at the Pine Street Foundation, and saw with her own eyes the dogs sniffing out breath samples in petri dishes of patients with FIRST STAGE ovarian cancer. They have done the same with breast and lung cancer.

Read on to find out why cancer-sniffing dogs are no laughing matter and learn about the other ways that dogs can detect human health problems.

Source: Can Dogs Detect Health Problems in People? | Dog Behavior | Animal Planet

Client speaks up about fake Service Dogs

I LOVE IT when our clients speak up about how fake Service Dogs are not only a danger to others, but have the serious potential of ruining access rights for valid SDs or SDITs. Here is a submission from our amazing client, Ryan, who just passed his Public Access Test with his dog, “Brinn”.

“Hello everyone. I live in Converse, and my Service Dog Brinn passed her Public Access Test this past weekend. I wanted to let everyone know that there is a lady in Converse that is taking her untrained dog into stores up and down FM 78. I ran into her just now in Walmart. She admitted to me that her dog was “just her pet”, not a Service Dog or SDIT. When she said that all you have to do is say “It’s a Service Dog and they let you in, I immediately snapped and threatened to throw her out myself and asked an employee to call a manager. I went directly to the front of the store and made a complaint to a cop and the store manager. The girl is 5’3” tall, in her mid twenties, about 100 to 120 pounds, with shoulder length brown and blond hair. She has a dermal piercing on her upper lip on her right side. She is usually dressed very “scantly” . Her dog looked to be a black lab, about a year old and around 45 pounds. The dog had an orange collar and standard 6′ orange leash.

Please help me and all of us who have legitimate SDs or SDITs any way you can by informing the stores that you frequent on easy ways to identify a service animal, and the questions they should and are legally allowed to ask. The last thing any of us need is this woman’s dog biting a child or attacking a legitimate Service Dog, and causing the rest of us problems. Thank you.

THANK YOU RYAN FOR DOING THE RIGHT THING!!! ANYONE WHO LIVES IN CONVERSE, PLEASE, IF YOU SEE THIS WOMAN IN STORES, NOTIFY THE MANAGER. It’s not the poor dog’s fault. I feel sad for the dog.

Ryan and his SD Brinn

Jayna Curlee and her Service Dog in Training, Brian | Kids & Family – YouCaring

The Story of Jayna & Brian

Our daughter, Jayna Suzanne, was born with a very rare medical condition called Agenesis of the Corpus Callosum.  Agenesis of Corpus Callosum (AgCC) is a rare disorder that is present at birth (congenital). It is characterized by a partial or complete absence (agenesis) of an area of the brain that connects the two cerebral hemispheres (taken from RareDiseases.org).  In Jayna’s case, she has a “complete agenesis” which means that the Corpus Callosum (AgCC) is completely absent or not there.  This condition is said to happen in 1:4000 of the population (taken from Caltech University, April 2007).  Persons with agenesis of the corpus callosum may have neurological problems, such as seizures (60%), intellectual impairment (70%), and psychosis (taken from National Center for Biotechnology Information, 2010).  Our Jayna does suffer from seizures and intellectual impairment although her seizures are in remission as of date and we’re praying she doesn’t have any more, however, that could change at any point. AgCC is not an illness or disease.  It is a deformity where the brain did not form while in the 12th – 22nd week of gestation.

See More at: Jayna Curlee and her Service Dog in Training, Brian | Kids & Family – YouCaring

Catt and Baron’s trip to Italy

Wonderful news and lovely pictures from our former trainer and client, Catherine, in Virginia!! We are so proud of her – she has fought so hard throughout her medical issues and now is in a position to give back!! We love you, Catherine!!

Hi Laurie!

Ok – so update from me and Baron time! We went to Italy for 18 days (July 1 – July 18) and it was AMAZING!!! If anyone from Service Dog Express needs any help with advice/logistics on traveling to Italy and seeing the major sites, please let me know. We went to Venice, Florence, Bologna, Siena, Tuscany, and Rome. It was very Service Dog-friendly for the most part, and I had almost no issues, minus the fact that it was ridiculously hot the whole time. Luckily Baron and I managed to stay cool and had a fantastic time. He was a major fan of the gelato LOL! He handled the whole trip like a champ.

In other news, I got into graduate school!!!!! It was a totally last minute and very random application I filled out in June just for the experience of applying, I didn’t even remotely think I would get in. But while I was in Italy I got an email saying I got in! I had applied to American University (in DC) for their post-baccalaureate premedical program because I’m hoping to go to medical school. Could not believe I got into it! So now I’m moving to DC in two weeks…totally last minute! So Baron and I are very excited about that.

My health has been slowly but steadily improving over the last couple months and I haven’t had a POTS (Postural Orthostatic Tachycardia Syndrome) episode in 4 weeks (hope this doesn’t jinx it). My doctors are hopeful that this treatment they have me on will continue to help and that my condition will stabilize.

So lots of very exciting things going on over here on the east coast! I hope you are both doing well and can’t wait to hear back from you! I of course attached some photos of Baron (and me) in Italy!

This picture so clearly shows the bond between Baron and I. Whenever there is room, he always lays his head on my lap or on my feet; he just likes to be close to me.
Baron at the Leaning Tower of Pisa. He didn’t think it was very interesting; I think he was expecting some pizza LOL
Walking around Rome — in Rome, Italy.
The Colosseum!
Baron’s favorite part of Italy….GELATO!! I let him taste quite a few of the flavors and crunch on the cone sometimes. LOL- he was a big fan of the fruit ones. I think in this picture its a nut flavored one.

Love you guys!
Catt & Baron

Update from Denise, a Vietnam Era Wounded Warrior

It’s truly wonderful to hear news from our clients about how their Service Dogs continue to help them in ways they didn’t even expect – this is a result of consistent training even after they have passed the Public Access Test and BONDING!!!!

From our client, Denise, a Wounded Warrior from the Vietnam Era who passed her Public Access Test with the help of trainer, Brenda, and her Service Dog, Sandy! Denise is wheelchair-bound, and that does not inhibit her!!! This also highlights the importance of letting Laurie contact the airlines for you when you are traveling.

“Good Afternoon Laurie! Sandy and I are doing well also. As you can tell Sandy and I are on the road again. We are on our way to Houston for our family reunion, so I need your help again with arrangements for our trip. Whenever you contact the airport for me things run so much smoother, and I really appreciate that help from you. So I am sending you our itinerary for our trip and I would appreciate your help again.

I wanted to tell you something about the training I received for Sandy. I know Sandy was trained to help me with my PTSD, but I had no idea how well she understood her role until I got back from California. About two weeks after I returned, for some reason I had a meltdown. I was hysterically crying and unable to stop. All of a sudden, I started calling for Sandy; the next thing I knew I heard her jump out of her chair, come running through the apartment, jumped and flew through the air, jumped on top of me and pressed herself on me and held me down to calm me down, and she didn’t leave until I calmed down enough to fall asleep. It happened a second time and she did the same thing again. So I want to thank you again for your training course! Thank you so much for your help and understanding.”

Doesn’t something like that just fill your heart with joy?

The Jayna Experience

This posting is absolutely going to melt your heart. Get your tissues out! It is a very long posting, but that is because the client has a very rare and interesting disorder that I believe needs more attention from the community at large and how a Service Dog can help. It’s also about two beautiful families that came together and through their unbelievable compassion, are making dreams come true.

Dear, beautiful, sweet, and intelligent 12 year-old Jayna was born with a very rare condition. She has Complete Agenesis of the Corpus Callosum and Intellectual Disability. She is currently undergoing Chromosomal Genetic Testing under the care of Dr. Ariel Braumbar of Cook Children’s Hospital in Fort Worth. Jayna also has issues of wandering, Anxiety Disorder (severe panic attacks) for which she is under medication for this. Her family drove all the way down from Dallas to meet Brian.

Agenesis of corpus callosum (ACC) is a rare disorder that is present at birth (congenital). It is characterized by a partial or complete absence (agenesis) of an area of the brain that connects the two cerebral hemispheres. This part of the brain is normally composed of transverse fibers. The cause of agenesis of corpus callosum is usually not known, but it can be inherited as either an autosomal recessive trait or an X-linked dominant trait. It can also be caused by an infection or injury during the twelfth to the twenty-second week of pregnancy (intrauterine) leading to developmental disturbance of the fetal brain. In essence, the brain is completely divided into “two” brains.

In some cases mental retardation may result, but intelligence may be only mildly impaired and subtle psychosocial symptoms may be present. ACC is frequently diagnosed during the first two years of life. An epileptic seizure can be the first symptom indicating that a child should be tested for a brain dysfunction. The disorder can also be without apparent symptoms in the mildest cases for many years, but with Jayna, she started having febrile grand mal seizures at the age of 1. Then, they became absence seizures. The family was quick to find out what was happening, and took her to Cook Children’s Hospital in Ft. Worth. That is when they found out she had complete agenesis of the corpus callosum. Until the age of 9, she continued to have less frequent absence seizures and then they stopped.
Genetic diseases are determined by the combination of genes for a particular trait that are on the chromosomes received from the father and the mother. Recessive genetic disorders occur when an individual inherits the same abnormal gene for the same trait from each parent. If an individual receives one normal gene and one gene for the disease, the person will be a carrier for the disease, but usually will not show symptoms. The risk for two carrier parents to both pass the defective gene and, therefore, have an affected child is 25% with each pregnancy. The risk to have a child who is a carrier like the parents is 50% with each pregnancy. The chance for a child to receive normal genes from both parents and be genetically normal for that particular trait is 25%. The risk is the same for males and females. Jayna’s amazing, absolutely supportive and beautiful parents show no symptoms. Jayna also has a younger sister that is absolutely normal. It has been thought to be a very rare condition but the increased use of neuro-imaging techniques, such as MRI, is resulting in an increased rate of diagnosis. This condition may also be identified during pregnancy through an ultrasound. Currently, the highest estimate of incidence is 7 in 1000 individuals.

Now, Jayna experiences extreme panic attacks that seem to come out of nowhere – there are no identifiable triggers. When I first met her, and during the many hours we spent as her beloved family drove down from Dallas to adopt “Brian” from our Available Assessed List, she spoke, acted, and interacted completely normally. Jayna is gentle, loving, immediately bonded with “Brian”, and it was beautiful to see how much her younger sister, 10 year-old Jillian, was so protective of Jayna.

Jayna’s incredible parents are still undergoing tests with Jayna, as mentioned above, which include MRIs, many visits to Cook Children’s Hospital in Fort Worth, and investigating all kinds of ways to try and understand this rare condition and how genetics are involved. Jayna shows some autistic traits, but she is not diagnosed with autism. Many scientists doing research on this rare disorder think that many children who are “diagnosed” with autism may actually have this rare disorder, which is a fascinating area of research that needs much more funding given the drastic rise of autism diagnoses in the past few years.

Jayna is socially extremely easy to converse with and engages easily, from what I observed. She does have all the special “equipment” that many autistic children have, such as many weighted blankets when she starts to panic, but our hope is that SDIT “Brian” will become her blanket!! After just one day together, the parents informed me that Brian follows Jayna around everywhere. Brian knows that something is different. That’s why I felt they would be the perfect match – Brian is just that smart and instinctive. I showed the family and Jayna how to make eye contact with Brian, which he does very well, how to command him to “sit”, “down”, and if he gets too excited, how to do the step-down technique to help him settle. He would roll over on his back and let Jayna and her sister just pet and rub and lie all over him!! I gave them a special collar to help Brian “heel” for Jayna – I explained it would take a little bit of time for Brian to get used to it, but after walking around with Brian on the collar, he started to heel perfectly. Jayna has a soft voice, so she was encouraged to give commands with a more assertive voice. This definitely made a difference!

The family also brought along their other dog, a brilliant Aussie/Chihuahua mix! Seriously – this tiny dog is so incredibly smart! Brian and their dog took a little bit of time to get used to each other – there was absolutely no aggression (Brian wouldn’t hurt a flea) – but once the sniffing was done, all was fine. We talked about redirecting Brian to Jayna as much as possible, and her sister understood the reason for that. The only time I could notice the disorder that Jayna has was when I asked her a question: I said, “Jayna – when you have panic attacks, what are some of the first symptoms that you feel”. It was very interesting – because she was looking at me, and I could tell she was processing the question, but her father pointed out that this is the way a “split” brain works – it takes a few minutes for the two sides to process the information and come up with an answer. Indeed, in about 2 minutes, Jayna immediately started answering my question with complete clarity. She said that her heart beats faster, she gets very hot, she feels restless and nervous, etc. I let her know that Brian’s job will be to be so bonded with her that when these symptoms start, he will “alert” to them, and she is to completely focus on Brian to help soothe her before the attack becomes too large. I am confident Brian will be able to do this. She also said that she has nightmares, so Brian will sleep on the bed with her and hopefully gently wake or comfort her during or after a nightmare.

There is another beautiful side to this story. Words cannot even explain what beauty develops when there is so much love and compassion certain people.

Brian was donated by our client, Paul, and his wife Shanika. Paul and I have been working together and become wonderful friends over the past two years. Paul is a Wounded Warrior and has suffered several TBI’s, has severe PTSD, and has had multiple surgeries on his back. His frustration with not being able to work due to his disabilities left him very sad and feeling purposeless. His equally beautiful inside and out wife, Shanika, just celebrated her 19th year in active duty. Paul was at home all day alone, until he found Pit/Boxer mix, “Petey”. Training Petey and Paul was so easy and rewarding – Petey picks up on Paul’s sadness, anxiety, anger, everything – and never leaves his side. Petey is a perfectly trained Service Dog, and Paul was a HUGE part of that – studying the manual daily (he has short-term memory problems), practicing, and giving Petey more love than I could ever imagine. Paul often says that if it weren’t for Petey in his life, he doesn’t know if he would be here right now.

Then, Paul and Shanika rescued “Brian” from a friend who was going to have him euthanized because of a problem in his hip. They couldn’t allow this – so they brought Brian into their home, paid for the surgery on his hip, and now, he runs and plays as happily and healthily as any dog – and the veterinarian said he is completely fixed. Overall, they have spent thousands of dollars on both dogs to help with any medical issues – but they realize that these special dogs are God’s creatures and deserve everything we can give them. Shanika even has her own little dog, “Scarlett”, a tiny, beautiful comfort to Shanika. Scarlett tries to play with big Petey and Brian, but she and her little underbite have to be careful not to get squished!

Well, over the past year and after Brian’s surgery, Paul started training Brian like he trained Petey. Brian would mimic a lot of Petey’s perfect Service Dog actions – like immediate “sits”, “downs”, “sit/stays”, “down/stays”, “heeling”, and the command “kennel” – where both dogs immediately went to their big comfy kennels without hesitation – even Scarlett would lie down in the kennels with them! But Paul talked with Shanika, and although they loved Brian as one of their family, Paul felt that it was selfish for them to hang on to such a bright and gentle dog that they knew could be helping someone else. It was a tremendously difficult decision for Paul to make because he had bonded to Brian, but he knew there was that perfect “someone” that Brian could help the way Petey helped him. The way Jayna’s family and Paul came together I can only attribute to divine intervention.

After over four hours together with Jayne’s family and Paul and Petey, it was obvious that this was going to be a perfect fit. Jayna’s mother told me that several people that have children with ACC asked her why she didn’t want a completely trained Service Dog for Jayna. Her reasoning was perfect. She understood that the most important part of the process of training a Service Dog is having that bond develop through constant time together, and training together – making steps forward and also learning from mistakes. I absolutely agree. This training process, I believe, as I do with all client who have brain disorders, strengthens the connectivity between the neurons in the brain of the client. The brain actually changes as a result of training – as I have seen on PET scans of Wounded Warriors with PTSD and TBI after they have trained for six months during a study I had the luck to be part of. I have no doubt that this will be the case with Jayna. So far, Jayna’s mother has said that in the short time (a few days) that they have had Brian, he absolutely will not leave her side. She even shared one beautiful anecdote with me; the family was at church the day after adopting Brian (he’s not ready for Church yet), and Jayna’s mother saw Jayna started to become unfocused during the service. She repeated to Jayna, “Remember Jayna, you have to try to focus”. Well, she heard Jayna in the house later that day walking around with Brian and repeating, “Brian, remember, we BOTH have to try to focus”. It was amazing.

Paul had a difficult time saying goodbye to Brian, as he has difficulty holding in his emotions at times. But Jayna’s father stayed inside with Paul alone as we packed up everything Paul and Shanika donated to Jayna’s family – including the crate, blankets, dog bowls, food, toys, a dog bed – and they talked together about what a ministry Paul was doing by giving so much to help another family. This truly helped Paul, and the family was so understanding of Paul’s mix of sadness, tears, but also joy in knowing he was doing what he needed to do. They will always stay in touch – I know they will be friends forever – and when I called Paul that night to see how he was handling it, he actually sounded more at peace than I have ever heard from him in almost two years. Jayna’s family, in the meantime, is beyond grateful. Jayna may never grow up to be a perfectly “normal” young woman, but with Brian’s help, she will most certainly improve. I can’t wait to follow them. They will be continuing training with Candace, our trainer in Ft. Worth if she is able (she is going through some very difficult medical issues herself) – but I will be more than happy to train with them in Dallas or if they come down here for extended sessions!!

You can even see in these pictures how Jayna, who is usually shy around strangers, especially meeting Paul who is extremely tall with a shoe size of a zillion, warmed up to him enough so they could pose together and he hugged her.

THIS is what happens when two beautiful tiny “villages” come together with nothing but compassion and love to give. It is God’s grace shining his light on our world – which we all need to remember CAN happen.

If you are interested in finding out more about this rare disease – especially if you have a child with autistic traits, please visit: http://www.nodcc.org/dcc-faqs

Update from Vietnam Vet – Denise

It’s truly wonderful to hear news from our clients about how their Service Dogs continue to help them in ways they didn’t even expect – this is a result of consistent training even after they have passed the Public Access Test and BONDING!

From our client, Denise, a Wounded Warrior from the Vietnam Era who passed her Public Access Test with the help of trainer, Brenda, and her Service Dog, Sandy! Denise is wheelchair-bound, but she tries not to let that inhibit her!!! This also highlights the importance of letting Laurie contact the airlines for you when you are traveling.

“Good Afternoon Laurie! Sandy and I are doing well also. As you can tell Sandy and I are on the road again. We are on our way to Houston for our family reunion, so I need your help again with arrangements for our trip. Whenever you contact the airport for me things run so much smoother, and I really appreciate that help from you. So I am sending you our itinerary for our trip and I would appreciate your help again.

I wanted to tell you something about the training I received for Sandy. I know Sandy was trained to help me with my PTSD, but I had no idea how well she understood her role until I got back from California. About two weeks after I returned, for some reason I had a meltdown. I was hysterically crying and unable to stop. All of a sudden, I started calling for Sandy; the next thing I knew I heard her jump out of her chair, come running through the apartment, jumped and flew through the air, jumped on top of me and pressed herself on me and held me down to calm me down, and she didn’t leave until I calmed down enough to fall asleep. It happened a second time and she did the same thing again. So I want to thank you again for your training course! Thank you so much for your help and understanding.”

Doesn’t something like that just fill your heart with joy?

Natalie and Pearl

Laurie had her first training session with Natalie, and her yellow Labrador, “Pearl”. Natalie is barely 30, but has endured over 20 surgeries in her lifetime. She has severe Rheumatoid Arthritis, and has many other autoimmune diseases that keep her in constant pain. She has to get bi-monthly infusions that have side effects similar to chemotherapy, so she is always feeling quite ill. However, she manages to take care of her dear father, who is deaf and has the beginnings of Alzheimer’s. They live off of meager disability payments each month despite their severe illnesses, but they have a passion for stray dogs – they have six right now that have over the years just shown up at their door. They pay for the dogs and all their shots and upkeep before they pay for their own food. It’s a sad situation, but somehow, they’ve made it work so far.

Laurie writes:

I initially went over to train Natalie’s dad’s “buddy” first as a hearing dog, but they decided that Natalie needed a dog for mobility more importantly. Luckily, Pearl, who showed up at their door about 2 years ago all skin and bones, is tall and strong enough to offer that mobility.

We had our first session at PetSmart. Natalie was there with Pearl, and her father came with his pup. I could not believe how well-behaved Pearl was! They initially had her on a harness, but Pearl could still pull Natalie, who has to use a cane, walker, or wheelchair to get around do to her many leg surgeries. So, we put on the right collar for Pearl, and she began heeling perfectly! We went all through PetSmart – Pearl acted as if she had been doing this for years! Natalie had her walker, and Pearl learned to maneuver with it just perfectly. Pearl was kind and gentle with other dogs, with children (would go into an automatic “sit”), with male and female adults, and never barked once. Pearl was not distracted by any noises I created, and was not even distracted by the cats there or the birds. She can “sit”, “down”, “stay”, “heel”, “control load and unload” into and out of the car, “wait” at doors, “leave it” (although she really didn’t focus on anything but Natalie), and she was fine with me taking her for a walk, too.

I showed Natalie how to use Pearl’s shoulders to brace when Natalie was having difficulty getting up from sitting positions or sitting down. Pearl also started learning “covers”, and responded very well. I also showed Natalie how to walk with Pearl if she didn’t have access to a walker by using Pearl as a brace against her leg.

All in all, it was an incredible first session for a dog that had never done any training outside the home! The session lasted quite a while, but Natalie’s dad was very patient and just strolled around the store with his scruffy little buddy! This team will pass the Public Access Test soon. We will need to work on “sit/stay” and “down/stay” quite a bit more, as Pearl wants to be near Natalie, but I don’t think this will take long. We also practiced tying Pearl to a shopping cart and Natalie used that while I took her walker, and Pearl navigated forward and backward and around tight corners extremely well!

American Airlines Update

THIS IS IN HONOR OF WOUNDED WARRIOR CHRISTOPHER WILLIS. HE DESERVES EVERYTHING AMERICAN AIRLINES HAS TO GIVE HIM FOR ALL HE HAD TO ENDURE – AND HOPEFULLY, HIS EXPERIENCE WILL HELP MAKE CHANGES WITH AMERICAN AIRLINES!!!!

July 10, 2015

Dear Ms. Gawelko:

On behalf of American Airlines and US Airways, thank you for contacting us. I’m sorry that I was unable to reach you by telephone earlier today.

The travel experience you’ve described is regrettable, and we apologize for the difficulties Mr. Willis encountered. Our intention is to offer the best travel experience possible. The details you have provided indicate that we have failed to meet our intentions.

I have documented your displeasure with how we enforce our policies as they relate to service animals and emotional support animals and will ensure your comments are forwarded to the appropriate managers for internal review. Our job in Customer Relations is to listen to passenger’s issues and concerns and give each a code for reporting purposes. Feedback of this nature is vital, and will be used in an effort to improve our service.

This method has proven very successful; in fact, many of our current policies, procedures and positive changes are a direct result of customer feedback.

Given the privilege of serving Mr. Willis again, I am confident we can provide him more satisfying travel experience. Thank you for taking the time to speak to us on his behalf.

Sincerely,

Kale K.
Customer Relations
American Airlines

Lauren and Decker Update

From our lovely trainer, Cherry:

“Even though gorgeous Decker has passed his Public Access Test, Lauren likes to have follow-up training sessions and advice with new situations that might pop up. Young Lauren called for me to help her for when Lauren goes to Physical Therapy. Although her mother sits with Decker during the sessions, Lauren told me he whines and makes a fuss, and it doesn’t matter that he can clearly see Lauren just feet away. So I went along to their session to see what was happening and to try and help. Immediately I could see the problem. Lauren was handing the leash to her mother and then walking away with the Physical Therapist. What she wasn’t doing was letting Decker know what to do, and assuring Decker that all was fine. So I told her to tell Decker assertively to “Down” and “Stay”, which he did immediately and sat through the entire session without a peep!

Very often things like this really are just simple fixes, and now Lauren knows that when she goes for her Physical Therapy, she must let Decker know exactly what she wants from him.”

This is why it is SO important for clients to follow up with trainers for the life of the dog, as SDE promises in our contract, as does Cherry’s rescue, “In Dog We Trust” – Service Dog training never truly ends!