Client speaks up about fake Service Dogs

I LOVE IT when our clients speak up about how fake Service Dogs are not only a danger to others, but have the serious potential of ruining access rights for valid SDs or SDITs. Here is a submission from our amazing client, Ryan, who just passed his Public Access Test with his dog, “Brinn”.

“Hello everyone. I live in Converse, and my Service Dog Brinn passed her Public Access Test this past weekend. I wanted to let everyone know that there is a lady in Converse that is taking her untrained dog into stores up and down FM 78. I ran into her just now in Walmart. She admitted to me that her dog was “just her pet”, not a Service Dog or SDIT. When she said that all you have to do is say “It’s a Service Dog and they let you in, I immediately snapped and threatened to throw her out myself and asked an employee to call a manager. I went directly to the front of the store and made a complaint to a cop and the store manager. The girl is 5’3” tall, in her mid twenties, about 100 to 120 pounds, with shoulder length brown and blond hair. She has a dermal piercing on her upper lip on her right side. She is usually dressed very “scantly” . Her dog looked to be a black lab, about a year old and around 45 pounds. The dog had an orange collar and standard 6′ orange leash.

Please help me and all of us who have legitimate SDs or SDITs any way you can by informing the stores that you frequent on easy ways to identify a service animal, and the questions they should and are legally allowed to ask. The last thing any of us need is this woman’s dog biting a child or attacking a legitimate Service Dog, and causing the rest of us problems. Thank you.

THANK YOU RYAN FOR DOING THE RIGHT THING!!! ANYONE WHO LIVES IN CONVERSE, PLEASE, IF YOU SEE THIS WOMAN IN STORES, NOTIFY THE MANAGER. It’s not the poor dog’s fault. I feel sad for the dog.

Ryan and his SD Brinn

One thought on “Client speaks up about fake Service Dogs”

  1. I am very happy to see this post regarding “fake service dogs”. I am a SD owner and trainer, seeing the same things in stores has really gotten me upset! I have an incredibly unique SD that literally stops a crowd for photo opps.
    Due to his large size and lionish appearance I’ve been stopped by management requesting proof that he is a SD, usually I politely defuse the situation stating what he is and giving the otherwise ignorant individual the rundown of what can & can’t be ” demanded” and all typically goes quite well.
    In the situations where I see a (pet) dog in stores misbehaving and the owner states it is a SD, I am furious to see how badly it reflects upon our legitamit companions.
    If your SDIT is young, excitability is a natural process in training but typically the trainer has immediately redirected the animaI. I sincerely wish there were more educational outlets for the general public to see these differences and assist in distinguishing those who are creating a more difficult and negative feeling connected with service animals in general…

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