A wonderful write-up from Kendra, our trainer in Houston, and her client, Ronnie, who is a Wounded Warrior with PTSD, anxiety and depression, and his SDIT, Roxy.
“I met at the mall with client Ronnie and SDIT Roxy. and as always it was a complete pleasure!!! Roxy entered the mall in a controlled manner and after we entered, we stood at the entrance to allow her to see and hear all the distractions. It was her very first time in the mall! I am amazed at the hard work and dedication that Ronnie puts forth with Roxy. At the entrance she sat and laid down. Once she was focused we continued on. We walked through the mall for an hour. We went into Game Stop and did two meet and greets. We walked on all different floors, hardwood, tile, stone, and carpet. We went into the department store and rode on the elevator for the first time, too! Roxy didn’t hesitate, was not fearful or nervous. She went on that elevator with confidence!
We walked through the bedding aisle, and she was unsure of it, so we continued to walk through there until she was more at ease. Client Ronnie also put her in a sit while we was in the bedding aisle and she did beautifully. We continued to walk the mall and even walked in the food court. We passed right next to a man holding a tray of food and she paid no attention to him; didn’t sniff at him or anything. We also sat at a table and Roxy naturally goes under the table. She was even falling asleep under there! There were TONS of distractions as the mall was very busy (more than normal), and Roxy’s focus always returned to Ronnie. Ronnie is a lot more confident having Roxy with him. We will continue with training in public and next week and will met at the toy store.”