From our trainer, Andrew, who is working with Kathy, who suffers from PTSD and anxiety, and her SDIT, Olla.
Kathy and I met at the Lowe’s close by her house, and proceeded to work on practicing for the Public Access Test. We made it all the way through, but Olla has some focus and listening issues that still need to be addressed. So, we went over them and we practiced the focus exercises that I have given them. They scored about a 78% on the test. So, perhaps in a week or so at our next session, the team will pass! They have done a wonderful job so far!!