Category Archives: Austin

Another Great Session With Lucia & Lily

From our wonderful trainer in Austin, doing a continuous great job training sweet Lucia, who suffers from PTSD and anxiety, and her soon to be SD, Lily!

“Hi Laurie!

I had a another great session with Lucia and Lily on Saturday afternoon! We met at Petsmart again and worked on certain behaviors for the PAT. Lily did awesome in her down/stays and sit/stays as I walked by with a shopping cart! She has this down!
We also worked on Lily heeling down the toy aisle, getting her desensitized to it, and then Lucia wanted to challenge her by leaving a toy while on the ground. At first, Lucia had to keep Lily away from it with a “leave it” command, but after a few rounds of passing by it, she was able to walk over the toy and tell Lily to leave it and Lily did!!!

It was one of the greatest sessions they have had and she did awesome heeling with no leash as well!!!!

I told Lucia I want to do two Mock PAT sessions, and then she can do the official PAT! So just a couple more weeks – but she will finally be an “official” Service Dog by middle of August!!!!!

So excited!!!!!”

LUCIA AND LILY – YOUR CONSISTENT DEDICATION TO THIS PROCESS AND YOUR COURAGE AND DETERMINATION TO MAKE THIS HAPPEN HAS TRULY PAID OFF. YOU ARE AN INSPIRATION FOR ALL OF US! WONDERFUL WORK BY OUR TRAINER!!!!

In Meghan’s Words

From our trainer in Austin, who is working with Meghan, who suffers from PTSD, severe anxiety/depression, and fibromyalgia. Meghan had eloquently described her condition, and I thought I would share it (with her permission) because I think a lot of us can relate to it. Meghan wrote:

“Most nights when I sleep, I have severe nightmares and wake up every few hours. The anxiety from the PTSD, nightmares, flashbacks causes severe panic attacks. The anxiety leads to depression, which makes leaving the house difficult. At times, the fibromyalgia leaves me exhausted, affecting my ability to stand and my general ability to function or concentrate. I’ll collapse or have to sit down wherever I’m at. My speech can even become slurred. I also am in constant pain. I am disabled and have a part time job but only work 16 hours (4 hours days) due to a doctor recommendation. This at times leaves me with little or no energy. My boyfriend has had to assist me in writing this because of my Fibromyalgia impeding my concentration.

My psychiatrist recommended that a Service Dog might help me with panic attacks, PTSD, and even the depression. Recently, my physician suggested a Service Dog for both my PTSD (panic attacks) and fibromyalgia.

A Service Dog would be a constant companion I could rely on – helping me realize when the PTSD is causing me to hallucinate and have flashbacks. My companion would help me focus my thoughts in these moments. He would also help me to keep from becoming overwhelmed by my surroundings. A companion will be able to give me more confidence when I step out because he would be able to notify me if I am having a panic attack or starting to disassociate with my surroundings, forcing me to focus on him instead of my fear. He would also allow me to exercise and function better outside of the house. Part of my fear is if I become tired or have a fibro spell, I will have no help. Most days I will not leave the house without my boyfriend. A Service Dog could also help for when the fibromyalgia leaves me with no energy and I start to collapse, by giving me someone to lean on physically and emotionally. I have also heard that they can help comfort you when the PTSD causes nightmares and can help with the nightmares. This would be wonderful as I sleep very little, especially at one time. I wake up some nights and am even afraid to go to the bathroom or I lay awake afraid to go to sleep. Having someone there to remind me what is and isn’t real, that will stand by my side will be an immense relief. He would help me function better when I go out and perform daily activities.”

I was just so impressed with this detailed, well-thought out description of what someone with these particular issues deals with on a day-to-day basis, that I knew others could relate. The fact that both Meghan’s psychiatrist AND physician prescribed a Service Dog gives me hope that the medical community is starting to realize the value of these dogs in our lives.

Our trainer writes:

“I just finished a session with Meghan and Precious. We did our first public training outing at Petsmart!

I let Precious go in the store and explore first before we began our training, just to desensitize him and make sure we got his full engagement after he had smelled the store. We worked on loose-leash walking before we started on heeling. I had Meghan focus on rewarding Precious for not pulling and for checking back in with Meghan to make sure she was ok. We also worked on down/stays and sit/stays. Precious is strong in sit/stays. His down/stays need more work, but overall, he did great! His heeling was wonderful after after we got into the rhythm! He needs to work a bit on his self-control when out in public. Precious loves other dogs and people, so this is something we will be constantly working on so that his focus remains on Meghan and away from his surroundings.”

THANK YOU SO MUCH FOR SHARING YOUR STORY, MEGHAN – YOU ARE DOING A WONDERFUL JOB WITH PRECIOUS AND OUR TRAINER!

Session With Hannah And Addie

From our wonderful trainer in Austin, who is working with 15 year-old Hannah and diagnosed with PTSD, Mood Disorder(Bipolar Disorder), Anxiety Disorder, ADHD Combined type :

“Hi Laurie!

I just had a session with Hannah and Addie! Addie has grown since I saw her back in May.  She is now 4 months old and weighs 27 pounds; her vet predicts her to be at least 70 pounds once she is full grown and matured. She is so sweet and curious about the outside world!

We met at a Petsmart, and worked on getting German Shepherd Addie used to distractions around her. I gave Hannah some basic tips to work on the duration of Addie’s “stays.” Addie knows “sit” and “down” very well and on command. I also started Hannah on loose-leash walking and heeling by her side, as well to incorporate the close behavior whenever Addie forges ahead.

The family is working on Addie are jumping and chewing on things. So, I told them to focus on redirecting her chewing to toys, bones and etc.As for the jumping, I told Hannah to gently pull either turn her back to Addie until she stops jumping and told her to put Addie into a “sit” or a “down” and have that be the default behaviors every time she jumps up on somebody to give hugs. I also Addie the basic steps of “leave it” because Addie will go after food that drops to the floor.

Addie is incredibly smart and sensitive to her surroundings. I am pumped to see the progress continue between Hannah and Addie as Addie grows into a mature female. Hannah and Addie are two peas in a pod and Addie is greatly going to serve Hannah when she gets older.”

YAY FOR YOUR COURAGE HANNAH! BE SURE TO DO THE HOMEWORK, AND ADDIE WILL JUST GET BETTER AND BETTER! WONDERFUL WORK BY OUR TRAINER.

Devoted Lucia And Her SDIT Lily

From our trainer in Austin, working so hard with dear, devoted Lucia and her SDIT, Lily!

“Hi Laurie!

I had another session with Lucia and Lily today at Home Depot. I brought my own dog, Desi along as part of a distraction for Lily during her training session. Lily paid no mind to Desi, and was engaged with Lucia most of the time. I was so happy with the progress made in the last couple of months!

They worked on heeling with and without the leash. Lily has strong heeling without the leash and her recalls are amazing now! Lily was feeling sick today but persevered training anyhow!

I am also amazed at the duration of her down/stays and now it’s part of her natural behavior!

They have accomplished so much in the span of a couple months!”

WAY TO GO, LUCIA AND LILY! ANYTIME YOU ARE FEELING DOWN, MAKE SURE YOU READ WHAT YOUR TRAINER SAYS! OBJECTIVE OPINIONS MAKE A WORLD OF DIFFERENCE!

Congressional Inquiry to the VA for SD costs

OK! THIS IS SERIOUS!!! What I need from as many Texas wounded warriors as possible is an email or documentation regarding any physicians, counselors, psychiatrist, etc., who have “recommended” that each of you would benefit from a Service Dog. Congressman Pete Gallego’s office is taking on this matter of the VA saying veterans can benefit from Service Dogs, but the VA refuses to pay for it. PLEASE take the time to send me the information so we can get this changed – even if you already have been through the training process, you deserve reimbursement. My direct email is [email protected]. If you are in the middle of the training process or about to begin, you deserve reimbursement. But I NEED YOUR HELP to make this work. Here is the latest email and phone call I received from Gallego’s office. Of course, I will be filling out the privacy release form for myself to go ahead with these inquiries today. This currently applies to Wounded Warriors living in Texas.

“Laurie,

I have attached a privacy release form for you to fill out yourself. I am going to send an inquiry to the VA as to why they do not pay for the dogs that they are prescribing to Veterans. On the second page of the form make sure you write in detail who it is that writes the prescriptions as well as who makes the decision that the Vet needs a service dog. If we can get the VA to pay for the dogs, it would really help these guys out and it would probably streamline the process and standardize it as well. If you have any questions at all please do not hesitate to call me. On a personal note, as a Veteran I wanted to thank you for making this your life’s work!

Kind regards,

Joseph Van Kuiken
Caseworker
Office of Congressman Pete P. Gallego (TX 23)”

Great Session – Lucia and Lily

A wonderful update from our trainer in Austin!

“Hi Laurie!

I had another great session with Lucia and Lily. We met at a Petco for this session to work on basic heeling and training with distractions. Lucia worked hard this week on progressing Lily’s heeling and she did so great today! I noticed wonderful progress! Petco was a great challenge for Lily; she made some great success with little animals around such as fish, turtles, birds and the main animal, CATS. At first, when she saw the cats, she went nuts! So we worked with her at a distance, desensitized her to the cats and she kept getting closer and closer, while Lucia was treating her for not whining or reacting when she looked at the cats. Throughout this time, Lily’s eye contact became stronger as Lucia reinforced her for not going after the cats! It was an amazing turn around!!!


We also worked on leave it with squeaky toys, which is a weakness for Lily. She LOVES squeaky toys! This was a much tougher task but no worries, I have full faith that Lily will overcome and be able to have self control as Lucia continues to work on “Leave it” with her!

This was another great session and made my day!”

SUPER JOB, LUCIA AND LILY!!! WE ARE SO PROUD OF YOU!!!! KEEP THAT CHIN UP! LOOK AT THAT EYE CONTACT. LILY LOVES YOU SO MUCH!

First Training Session With Meghan

A wonderful update from our trainer in Austin:

“Hi Laurie!

This was my first training session with Meghan, who suffers from PTSD, severe anxiety/depression, night terrors, and fibromyalgia, and her SDIT Precious. When we first met awhile ago, she wanted to make her dog, Maximus a Service Dog – but within the last couple of weeks, Precious showed up in her life and has done an amazing job of keeping her calm and safe when she is not feeling well. Precious already instinctively knows what his job is. He was made to be her Service Dog!

I met with her and Precious at her apartment. We started out the session outside working on heeling with distractions around. He was good at heeling, but needs more practice. I started out training Precious on “close”, and he caught on quickly! He is a smart one!

Precious gets super excited when he sees other dogs out in public, so I taught Meghan the “look at that” technique where you treat the dog before there is any reaction. So, you have to be on guard when you see another dog nearby. You click before there is a reaction and treat them for it – this prolongs the dog from reacting and keeps him looking back at you because you are treating him.

Then, we went upstairs to her apartment and worked on “leave it”. Precious has a habit of eating Maximus’s food once Maximus walks away and takes a break. So I recommended to Meghan to use this opportunity to practice “leave it”. He got it! As soon as he would walk over to Maximus’ bowl, I stood in front of it and told him to leave it. He sat right away and did not move, then I treated him for that.

This dog chose Meghan for a reason and I am super excited about working with them!”

SUCH WONDERFUL NEWS, MEGHAN AND PRECIOUS! GREAT TRAINING!

Lucia and Lily at Home Depot

YAY for our trainer in Austin! She’s been working hard! Here is her latest update on dear, wonderful Lucia, who suffers from PTSD, and her SDIT, Lily!

“Hi Laurie!

I had a GREAT session with Lucia and Lily at Home Depot tonight! We wanted to work on Lily heeling with distractions around and Lily did AWESOME job! I also had Lucia work on her loose-leash walking and no leash – just walking by her side! Lily did so great, a few times she would forge ahead but Lucia would call her back into a close and continue heeling! Even without the leash!!! She has great recalls now! I am so proud of them!!!

We also worked on sit/stays and down/stays as well and Lily can hold them for about eight feet and then breaks them but it’s great progress!!!


They are getting real close to taking the PAT! This was ONE of the BEST sessions we have had so far!

YAY FOR LUCIA AND LILY!!! I SIMPLY LOVE THESE TWO! LUCIA IS ONE OF THE SWEETEST PEOPLE I’VE EVER KNOWN, AND HER WORK WITH LILY IS SO CONSISTENT IT ALMOST BRINGS ME TO TEARS!! AGAIN, WONDERFUL TRAINING FROM OUR AUSTIN TRAINER!!!

Lee and Hagger

From our trainer in Austin, who is working with wonderful client, Lee, who suffers from Bipolar Disorder, Major Depressive Disorder and Major Social Anxiety, major hearing loss in the left ear which also causes balance issues, scoliosis, and chronic right shoulder pain – at such a young age! Lee is SO inspirational!

“Hi Laurie,

I just had my third session with Lee and Hagger tonight. They are doing very well Lee wanted to work on Hagger’s possessiveness/resource guarding with dinner and his bone towards their friend Johnny. Hagger gives a little growl anytime Johnny walks by him while he is eating dinner or chewing on his bone. So I worked with Johnny on being in Hagger’s space while eating dinner and had him reinforce Hagger for not growling, positive reinforcement for no reaction. Same thing with his bone as well. I also questioned if it was because Johnny would stand over him and if that was a trigger for his growling, so I told Johnny and Lee to watch if he growls when Johnny sits down at Hagger’s level or only when he stands…..

We also worked on his Hagger’s heeling in the parking lot; by that time, Hagger the Humungous was tired from training. I also give Lee some tips on what to do when Hagger forges ahead. I taught Lee the close position to bring Hagger back to place. His eye contact was good. After talking with Lee and keeping up with his Facebook posts on training, I know they are ready for the PAT in the next couple of sessions. I am so proud of Lee for being committed to the training and Hagger is doing a fine job!”

SO PROUD OF YOU, LEE AND HAGGER! YOUR CONSISTENT WORK, STRONG BOND, AND BELIEF IN THE PROCESS IS PAYING OFF! WONDERFUL TRAINING BY OUR TRAINER IN AUSTIN!!!!

Latest on Tyler and SDIT Destiny

An extremely moving comment from Jo, whose son, Tyler, struggles with epilepsy and has SDIT Destiny, rescued and trained by Cherry Jenkins with Service Dog Express and In Dog We Trust, and still receiving training up where Tyler lives to help alert to and help with seizures. Jo writes:

epilepsy “Nobody really gets having a child with epilepsy unless they live it too. Watching Tyler swim at this competition today in TWO events is mind blowing. Considering what he has going on in his brain while trying to swim FAST. Fighting constant electrical surges in his brain that confuses his body. Fighting FOUR anti-seizure meds in his system whose jobs are to SLOW his brain down.

So my son may not finish first. He may come in last. Either way, I could never be more proud of him.

And yet still I wonder what WOULD he be capable of doing without all that gunk. I just battle myself to not let my mind go there too often.

Waiting on his two swim events! Proud nervous mom in the stands. Dad is on deck in case of emergency”.

Update – 2nd in his heat for 50 freestyle 30.80!!

WE ARE SO PROUD OF YOU, TYLER!!!!!